:root {
  --swex-support-accent: #f22978;
  --swex-support-accent-soft: #fff0f6;
  --swex-support-ink: #17171b;
  --swex-support-muted: #85858f;
  --swex-support-line: #e9e9ee;
  --swex-support-surface: #ffffff;
  --swex-support-canvas: #f6f6f8;
  --swex-support-success: #1f9d67;
  --swex-support-danger: #d93b55;
}

body.swex-support-open {
  overflow: hidden !important;
  overscroll-behavior: none;
}

.swex-support-shell,
.swex-promo-shell {
  position: fixed;
  inset: 0;
  z-index: 2147483000;
  display: flex;
  flex-direction: column;
  width: 100%;
  height: 100%;
  height: 100dvh;
  color: var(--swex-support-ink);
  background:
    radial-gradient(circle at 90% -8%, rgba(242, 41, 120, .095), transparent 31%),
    var(--swex-support-canvas);
  font-family: -apple-system, BlinkMacSystemFont, "SF Pro Display", "SF Pro Text", sans-serif;
  -webkit-font-smoothing: antialiased;
  touch-action: manipulation;
}

.swex-support-shell[hidden],
.swex-promo-shell[hidden] {
  display: none !important;
}

.swex-support-header {
  position: relative;
  z-index: 5;
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr) 44px;
  align-items: center;
  min-height: 58px;
  padding: calc(env(safe-area-inset-top, 0px) + 7px) 12px 7px;
  border-bottom: 1px solid rgba(20, 20, 24, .065);
  background: rgba(255, 255, 255, .9);
  box-shadow: 0 1px 16px rgba(31, 24, 28, .025);
  backdrop-filter: blur(18px) saturate(145%);
  -webkit-backdrop-filter: blur(18px) saturate(145%);
}

.swex-support-icon-button {
  display: grid;
  place-items: center;
  width: 40px;
  height: 40px;
  padding: 0;
  color: var(--swex-support-ink);
  border: 0;
  border-radius: 13px;
  background: transparent;
  cursor: pointer;
  -webkit-tap-highlight-color: transparent;
}

.swex-support-icon-button:active { background: #f1f1f4; transform: scale(.96); }
.swex-support-icon-button svg { width: 22px; height: 22px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
.swex-support-icon-button[hidden] { visibility: hidden; pointer-events: none; }

.swex-support-heading { min-width: 0; text-align: center; }
.swex-support-heading strong { display: block; overflow: hidden; font-size: 16px; font-weight: 720; letter-spacing: -.25px; text-overflow: ellipsis; white-space: nowrap; }
.swex-support-heading span { display: block; margin-top: 2px; overflow: hidden; color: var(--swex-support-muted); font-size: 11px; font-weight: 540; text-overflow: ellipsis; white-space: nowrap; }
.swex-support-heading span.is-online { color: var(--swex-support-success); }

.swex-support-view {
  position: relative;
  flex: 1;
  min-height: 0;
  overflow: hidden;
}

.swex-support-loading,
.swex-support-fatal,
.swex-support-empty {
  display: flex;
  flex: 1;
  min-height: 100%;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 36px 28px;
  text-align: center;
}

.swex-support-loader {
  width: 28px;
  height: 28px;
  margin-bottom: 16px;
  border: 2px solid rgba(242, 41, 120, .15);
  border-top-color: var(--swex-support-accent);
  border-radius: 50%;
  animation: swex-support-spin .75s linear infinite;
}

@keyframes swex-support-spin { to { transform: rotate(360deg); } }

.swex-support-loading p,
.swex-support-fatal p,
.swex-support-empty p { margin: 0; color: var(--swex-support-muted); font-size: 14px; line-height: 1.45; }
.swex-support-empty-mark { display: grid; place-items: center; width: 56px; height: 56px; margin-bottom: 16px; color: var(--swex-support-accent); border-radius: 20px; background: var(--swex-support-accent-soft); }
.swex-support-empty-mark svg { width: 26px; height: 26px; fill: none; stroke: currentColor; stroke-width: 1.6; }
.swex-support-empty h2 { margin: 0 0 7px; font-size: 21px; font-weight: 750; letter-spacing: -.55px; }

.swex-support-button {
  min-height: 46px;
  padding: 0 18px;
  color: #fff;
  border: 0;
  border-radius: 14px;
  background: var(--swex-support-ink);
  font: inherit;
  font-size: 14px;
  font-weight: 680;
  cursor: pointer;
  transition: transform .15s ease, opacity .15s ease, background .15s ease;
}
.swex-support-button:active { transform: scale(.98); }
.swex-support-button:disabled { opacity: .45; cursor: default; }
.swex-support-button--accent { background: var(--swex-support-accent); }
.swex-support-button--soft { color: var(--swex-support-ink); background: #efeff3; }
.swex-support-button--danger { color: var(--swex-support-danger); background: #fff0f2; }
.swex-support-button--compact { min-height: 38px; padding: 0 14px; border-radius: 12px; font-size: 13px; }
.swex-support-fatal .swex-support-button { margin-top: 18px; }

.swex-support-chat {
  display: flex;
  height: 100%;
  flex-direction: column;
  background: linear-gradient(180deg, #f8f8fa 0%, #f4f4f7 100%);
}

.swex-support-messages {
  flex: 1;
  min-height: 0;
  padding: 18px 14px 14px;
  overflow-x: hidden;
  overflow-y: auto;
  scroll-behavior: smooth;
  overscroll-behavior: contain;
}

.swex-support-intro {
  max-width: 310px;
  margin: 18px auto 24px;
  text-align: center;
}
.swex-support-intro-mark { display: grid; place-items: center; width: 46px; height: 46px; margin: 0 auto 12px; color: var(--swex-support-accent); border-radius: 17px; background: #fff; box-shadow: 0 9px 30px rgba(29, 20, 25, .07); }
.swex-support-intro-mark svg { width: 22px; height: 22px; fill: none; stroke: currentColor; stroke-width: 1.7; }
.swex-support-intro strong { display: block; font-size: 17px; font-weight: 730; letter-spacing: -.3px; }
.swex-support-intro p { margin: 6px 0 0; color: var(--swex-support-muted); font-size: 13px; line-height: 1.45; }

.swex-support-day {
  width: max-content;
  margin: 12px auto;
  padding: 5px 9px;
  color: #96969e;
  border-radius: 99px;
  background: rgba(255, 255, 255, .75);
  font-size: 10px;
  font-weight: 650;
  letter-spacing: .25px;
  text-transform: uppercase;
}

.swex-support-message { display: flex; align-items: flex-end; gap: 7px; margin: 4px 0; }
.swex-support-message.is-own { justify-content: flex-end; }
.swex-support-message-avatar { flex: 0 0 26px; width: 26px; height: 26px; overflow: hidden; border-radius: 9px; background: #e9e9ed; }
.swex-support-message-avatar img { width: 100%; height: 100%; object-fit: cover; }
.swex-support-message-avatar span { display: grid; width: 100%; height: 100%; place-items: center; color: #777780; font-size: 10px; font-weight: 750; }
.swex-support-bubble { max-width: min(78%, 420px); padding: 9px 12px 6px; color: var(--swex-support-ink); border: 1px solid rgba(20, 20, 24, .045); border-radius: 16px 16px 16px 5px; background: #fff; box-shadow: 0 5px 18px rgba(22, 18, 21, .035); }
.swex-support-message.is-own .swex-support-bubble { color: #fff; border-color: transparent; border-radius: 16px 16px 5px 16px; background: var(--swex-support-accent); box-shadow: 0 7px 20px rgba(242, 41, 120, .15); }
.swex-support-sender { display: flex; align-items: baseline; gap: 5px; margin-bottom: 3px; color: var(--swex-support-accent); font-size: 11px; font-weight: 720; }
.swex-support-sender small { color: #9a9aa2; font-size: 9px; font-weight: 620; }
.swex-support-message.is-own .swex-support-sender { display: none; }
.swex-support-text { font-size: 14px; line-height: 1.38; overflow-wrap: anywhere; white-space: pre-wrap; }
.swex-support-meta { display: flex; justify-content: flex-end; gap: 4px; margin-top: 2px; color: #aaaab2; font-size: 9px; line-height: 1; }
.swex-support-message.is-own .swex-support-meta { color: rgba(255, 255, 255, .72); }
.swex-support-read { font-size: 10px; letter-spacing: -2px; }

.swex-support-chat-notice { padding: 8px 14px; color: #74747c; border-top: 1px solid var(--swex-support-line); background: #fff; font-size: 12px; text-align: center; }
.swex-support-composer {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 44px;
  align-items: end;
  gap: 8px;
  padding: 9px 10px calc(env(safe-area-inset-bottom, 0px) + 10px);
  border-top: 1px solid rgba(20, 20, 24, .065);
  background: rgba(255, 255, 255, .95);
  backdrop-filter: blur(18px);
  -webkit-backdrop-filter: blur(18px);
}
.swex-support-composer textarea {
  width: 100%;
  min-height: 42px;
  max-height: 120px;
  padding: 11px 14px;
  resize: none;
  color: var(--swex-support-ink);
  border: 1px solid #e4e4e9;
  border-radius: 16px;
  outline: none;
  background: #f7f7f9;
  font: inherit;
  font-size: 14px;
  line-height: 1.35;
}
.swex-support-composer textarea:focus { border-color: rgba(242, 41, 120, .48); background: #fff; box-shadow: 0 0 0 3px rgba(242, 41, 120, .07); }
.swex-support-send { display: grid; place-items: center; width: 44px; height: 44px; padding: 0; color: #fff; border: 0; border-radius: 15px; background: var(--swex-support-accent); cursor: pointer; }
.swex-support-send:disabled { opacity: .35; }
.swex-support-send svg { width: 19px; height: 19px; fill: none; stroke: currentColor; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }

.swex-support-queue { height: 100%; overflow-y: auto; padding: 14px 13px calc(env(safe-area-inset-bottom, 0px) + 24px); }
.swex-support-tools { display: flex; gap: 8px; margin-bottom: 12px; }
.swex-support-search { position: relative; flex: 1; }
.swex-support-search svg { position: absolute; top: 50%; left: 13px; width: 17px; height: 17px; color: #a1a1a9; transform: translateY(-50%); fill: none; stroke: currentColor; stroke-width: 1.8; }
.swex-support-search input { width: 100%; height: 42px; padding: 0 13px 0 39px; color: var(--swex-support-ink); border: 1px solid #e5e5ea; border-radius: 14px; outline: 0; background: #fff; font: inherit; font-size: 13px; }
.swex-support-search input:focus { border-color: rgba(242, 41, 120, .4); box-shadow: 0 0 0 3px rgba(242, 41, 120, .06); }
.swex-support-filter { display: flex; gap: 5px; margin: 0 0 14px; }
.swex-support-filter button { flex: 1; height: 34px; padding: 0 9px; color: #85858e; border: 0; border-radius: 11px; background: #ececf0; font: inherit; font-size: 11px; font-weight: 680; }
.swex-support-filter button.is-selected { color: var(--swex-support-accent); background: var(--swex-support-accent-soft); }

.swex-support-ticket-list { display: grid; gap: 9px; }
.swex-support-ticket { display: grid; grid-template-columns: 46px minmax(0, 1fr) auto; gap: 11px; align-items: center; width: 100%; padding: 12px; text-align: left; color: inherit; border: 1px solid rgba(20, 20, 24, .055); border-radius: 18px; background: #fff; box-shadow: 0 8px 24px rgba(26, 22, 25, .035); cursor: pointer; }
.swex-support-ticket:active { transform: scale(.99); }
.swex-support-avatar { position: relative; display: grid; place-items: center; width: 46px; height: 46px; overflow: hidden; color: #fff; border-radius: 16px; background: linear-gradient(145deg, #232329, #4a4a51); font-size: 14px; font-weight: 760; }
.swex-support-avatar img { width: 100%; height: 100%; object-fit: cover; }
.swex-support-avatar::after { content: none; display: none; }
.swex-support-ticket-copy { min-width: 0; }
.swex-support-ticket-name { display: flex; align-items: center; min-width: 0; gap: 6px; }
.swex-support-ticket-name strong { overflow: hidden; font-size: 14px; font-weight: 730; text-overflow: ellipsis; white-space: nowrap; }
.swex-support-ticket-copy small { display: block; margin-top: 2px; overflow: hidden; color: #9a9aa2; font-size: 11px; text-overflow: ellipsis; white-space: nowrap; }
.swex-support-ticket-copy p { margin: 6px 0 0; overflow: hidden; color: #696971; font-size: 12px; text-overflow: ellipsis; white-space: nowrap; }
.swex-support-ticket-meta { display: flex; min-width: 30px; flex-direction: column; align-items: flex-end; gap: 7px; }
.swex-support-ticket-time { color: #aaaab1; font-size: 9px; }
.swex-support-badge { display: grid; min-width: 21px; height: 21px; padding: 0 6px; place-items: center; color: #fff; border-radius: 99px; background: var(--swex-support-accent); font-size: 10px; font-weight: 750; }
.swex-support-status { display: inline-flex; align-items: center; gap: 4px; padding: 3px 7px; color: var(--swex-support-success); border-radius: 99px; background: #eaf8f2; font-size: 9px; font-weight: 700; }
.swex-support-status.is-closed { color: #8e8e97; background: #efeff2; }

.swex-support-chat-actions { display: flex; justify-content: center; gap: 6px; padding: 7px 10px; border-bottom: 1px solid var(--swex-support-line); background: #fff; overflow-x: auto; }
.swex-support-chat-actions button { flex: 0 0 auto; min-height: 31px; padding: 0 10px; color: #66666f; border: 0; border-radius: 10px; background: #f1f1f4; font: inherit; font-size: 10px; font-weight: 680; }
.swex-support-chat-actions button.is-accent { color: var(--swex-support-accent); background: var(--swex-support-accent-soft); }
.swex-support-chat-actions button.is-danger { color: var(--swex-support-danger); background: #fff0f2; }

.swex-support-operators { height: 100%; overflow-y: auto; padding: 14px 13px calc(env(safe-area-inset-bottom, 0px) + 24px); }
.swex-support-operators-intro { position: relative; margin-bottom: 12px; padding: 18px; overflow: hidden; border: 1px solid rgba(255,255,255,.8); border-radius: 22px; background: linear-gradient(140deg,#fff 0%,#fff7fb 100%); box-shadow: 0 12px 34px rgba(36,24,31,.055); }
.swex-support-operators-intro::after { content: ""; position: absolute; top: -42px; right: -36px; width: 118px; height: 118px; border-radius: 50%; background: radial-gradient(circle,rgba(242,41,120,.14),transparent 68%); }
.swex-support-kicker { display: block; margin-bottom: 7px; color: var(--swex-support-accent); font-size: 9px; font-weight: 780; letter-spacing: 1.5px; }
.swex-support-operators-intro h2 { position: relative; margin: 0 0 5px; font-size: 20px; letter-spacing: -.6px; }
.swex-support-operators-intro p { margin: 0; color: var(--swex-support-muted); font-size: 12px; line-height: 1.45; }
.swex-support-settings-card,
.swex-support-operator-form,
.swex-support-operator-editor { display: grid; gap: 10px; margin-bottom: 12px; padding: 14px; border: 1px solid rgba(20,20,24,.06); border-radius: 20px; background: rgba(255,255,255,.94); box-shadow: 0 8px 26px rgba(26,22,25,.035); }
.swex-support-operator-editor { scroll-margin-top: 12px; border-color: rgba(242,41,120,.18); box-shadow: 0 10px 34px rgba(242,41,120,.08); }
.swex-support-section-title { display: flex; align-items: baseline; justify-content: space-between; gap: 10px; }
.swex-support-section-title strong { font-size: 14px; font-weight: 750; letter-spacing: -.25px; }
.swex-support-section-title small { color: #a0a0a8; font-size: 10px; }
.swex-support-editor-close { padding: 4px 0; color: var(--swex-support-accent); border: 0; background: transparent; font: inherit; font-size: 11px; font-weight: 700; }
.swex-support-profile-row { display: flex; align-items: center; gap: 13px; padding: 3px 0 2px; }
.swex-support-profile-avatar .swex-support-avatar { width: 60px; height: 60px; border-radius: 20px; box-shadow: 0 7px 18px rgba(24,20,23,.11); }
.swex-support-photo-pick,
.swex-support-photo-remove { display: block; min-height: 28px; padding: 0; color: var(--swex-support-accent); border: 0; background: transparent; font: inherit; font-size: 11px; font-weight: 680; text-align: left; }
.swex-support-photo-remove { margin-top: 2px; color: #9a9aa2; }
.swex-support-inline-actions { display: grid; grid-template-columns: 1fr 1.25fr; gap: 8px; }
.swex-support-inline-actions .swex-support-button { width: 100%; }
.swex-support-list-heading { display: flex; align-items: center; justify-content: space-between; margin: 18px 3px 9px; }
.swex-support-list-heading strong { font-size: 15px; font-weight: 760; letter-spacing: -.3px; }
.swex-support-list-heading span { display: grid; min-width: 24px; height: 24px; padding: 0 7px; place-items: center; color: var(--swex-support-accent); border-radius: 99px; background: var(--swex-support-accent-soft); font-size: 10px; font-weight: 750; }
.swex-support-field label { display: block; margin: 0 0 5px 2px; color: #85858d; font-size: 10px; font-weight: 680; letter-spacing: .2px; text-transform: uppercase; }
.swex-support-field input { width: 100%; height: 42px; padding: 0 12px; color: var(--swex-support-ink); border: 1px solid #e4e4e9; border-radius: 12px; outline: none; background: #f8f8fa; font: inherit; font-size: 13px; }
.swex-support-field input:focus { border-color: rgba(242, 41, 120, .42); background: #fff; box-shadow: 0 0 0 3px rgba(242,41,120,.06); }
.swex-support-operator-list { display: grid; gap: 9px; }
.swex-support-operator { display: grid; grid-template-columns: 42px minmax(0, 1fr) auto; gap: 10px; align-items: center; padding: 12px; border-radius: 17px; background: #fff; box-shadow: 0 7px 22px rgba(26,22,25,.035); }
.swex-support-operator .swex-support-avatar { width: 42px; height: 42px; border-radius: 14px; }
.swex-support-operator-copy { min-width: 0; padding: 0; color: inherit; border: 0; background: transparent; font: inherit; text-align: left; }
.swex-support-operator-copy strong { display: block; overflow: hidden; font-size: 13px; text-overflow: ellipsis; white-space: nowrap; }
.swex-support-operator-copy small { display: block; margin-top: 3px; overflow: hidden; color: #92929a; font-size: 10px; text-overflow: ellipsis; white-space: nowrap; }
.swex-support-operator-copy em { display: block; margin-top: 4px; color: var(--swex-support-accent); font-size: 9px; font-style: normal; font-weight: 650; }
.swex-support-switch { position: relative; width: 42px; height: 24px; padding: 0; border: 0; border-radius: 99px; background: #dcdce2; transition: background .18s ease; }
.swex-support-switch::after { content: ""; position: absolute; top: 3px; left: 3px; width: 18px; height: 18px; border-radius: 50%; background: #fff; box-shadow: 0 2px 5px rgba(0,0,0,.17); transition: transform .18s ease; }
.swex-support-switch.is-on { background: var(--swex-support-accent); }
.swex-support-switch.is-on::after { transform: translateX(18px); }

.swex-support-toast { position: fixed; z-index: 2147483646; right: 14px; bottom: calc(env(safe-area-inset-bottom, 0px) + 84px); left: 14px; display: flex; align-items: center; justify-content: center; min-height: 44px; padding: 10px 14px; color: #fff; border-radius: 14px; background: rgba(23,23,27,.94); box-shadow: 0 12px 34px rgba(0,0,0,.2); font-size: 12px; font-weight: 620; text-align: center; animation: swex-support-toast .2s ease both; }
@keyframes swex-support-toast { from { opacity: 0; transform: translateY(8px); } }

.swex-promo-shell { z-index: 2147483100; justify-content: flex-end; background: rgba(22, 20, 23, .34); backdrop-filter: blur(8px); -webkit-backdrop-filter: blur(8px); }
.swex-promo-card { width: 100%; padding: 13px 16px calc(env(safe-area-inset-bottom, 0px) + 18px); border-radius: 26px 26px 0 0; background: #fff; box-shadow: 0 -18px 55px rgba(24, 18, 22, .16); animation: swex-promo-up .25s cubic-bezier(.2,.75,.25,1) both; }
@keyframes swex-promo-up { from { transform: translateY(100%); } }
.swex-promo-grabber { width: 34px; height: 4px; margin: 0 auto 18px; border-radius: 99px; background: #dedee3; }
.swex-promo-mark { display: grid; width: 46px; height: 46px; place-items: center; color: var(--swex-support-accent); border-radius: 16px; background: var(--swex-support-accent-soft); font-size: 21px; }
.swex-promo-mark { display: none !important; }
.swex-promo-card h2 { margin: 16px 0 5px; font-size: 23px; font-weight: 760; letter-spacing: -.65px; }
.swex-promo-card > p { margin: 0 0 20px; color: var(--swex-support-muted); font-size: 13px; line-height: 1.48; }
.swex-promo-input { width: 100%; height: 52px; padding: 0 15px; color: var(--swex-support-ink); border: 1px solid #e2e2e8; border-radius: 15px; outline: none; background: #f7f7f9; font: inherit; font-size: 15px; font-weight: 680; letter-spacing: .8px; text-transform: uppercase; }
.swex-promo-input:focus { border-color: rgba(242,41,120,.48); background: #fff; box-shadow: 0 0 0 4px rgba(242,41,120,.065); }
.swex-promo-actions { display: grid; grid-template-columns: 1fr 1.35fr; gap: 9px; margin-top: 11px; }
.swex-promo-actions .swex-support-button { width: 100%; }
.swex-promo-result { margin: 16px 0 0; padding: 14px; border-radius: 16px; background: #f7f7f9; }
.swex-promo-result strong { display: block; margin-bottom: 5px; font-size: 14px; }
.swex-promo-result p { margin: 0; color: #71717a; font-size: 12px; line-height: 1.45; }
.swex-promo-result.is-error { color: var(--swex-support-danger); background: #fff1f3; }
.swex-promo-result.is-error p { color: inherit; }

@media (min-width: 700px) {
  .swex-support-shell { left: 50%; width: min(100%, 760px); transform: translateX(-50%); border-right: 1px solid #e7e7eb; border-left: 1px solid #e7e7eb; box-shadow: 0 0 80px rgba(20,20,24,.09); }
  .swex-promo-card { width: min(100%, 540px); margin: 0 auto; border-radius: 26px 26px 0 0; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { scroll-behavior: auto !important; animation-duration: .01ms !important; animation-iteration-count: 1 !important; transition-duration: .01ms !important; }
}